Privacy

Privacy

The device

BLINK has no account and holds no credential. It does not sign in as you, does not join your network, and stores nothing about you that could be handed over to anybody. Unplug it and nothing of yours is left on it.

This website, before ordering opens

Ordering is not open yet, and until it is, nothing you type leaves your browser. The cart, the delivery details and the order itself are stored on your own machine and sent to nobody. You can remove the order from the receipt page, and clearing your site data removes the rest.

What we collect once ordering opens

Placing an order sends us exactly what is needed to make it, deliver it and account for it:

• your name;
• your email address;
• your phone number;
• your street and number, and any apartment, floor or entrance;
• your city, and district or state if you give one;
• your postal code if you give one;
• anything you choose to write in the note field;
• which case you chose, how many, and what you paid;
• and, only if you ask for a different address on the receipt, that address and the name or business on it.

That is the whole list. Giving it is voluntary - no law obliges you to - but without the address and a way to reach you we cannot deliver an order, so the practical answer is that an order needs it.

What we do with it

We use it to make and deliver your order, to email you about that order, to handle a cancellation or a warranty claim, and to keep the accounting records the tax authority requires. Nothing else. We do not sell it, rent it, profile you with it, or send you marketing you did not ask for.

Who else sees it

• The courier gets your name, address and phone number on the day, because somebody has to carry the box to you.
• The payment provider, once one is connected, takes the card on its own pages. It sees your card and your email; we never see the card number at all.
• Telegram receives the order as a message to us the moment it is placed - what was ordered, and the name, address, phone and email needed to pack and post it. It goes to one private chat that only we can read. This is how the people making your device find out it needs making; nothing about you is sent anywhere else because of it.
• Microsoft, through Clarity, receives a recording of how the page was used - only if you agree to it. It never receives your name, your address, your card or anything you typed: those are hidden from the recording, and they never leave this site's own order record. See cookies and analytics, including how to say no.
• The service that counts visits receives which pages were opened and roughly which country from, with no cookie and no identifier - nothing that could pick you out of the total.
• Nobody else. No marketing platform, no advertising network and no data broker. Nothing here is sold, and nothing is shared for anybody else's purposes.

How long we keep it

Order and payment records are kept for seven years, because Israeli bookkeeping rules require a business to retain them for that long. Correspondence that is not part of an order - a question you asked, an email that went nowhere - is deleted when it is no longer needed, and immediately if you ask.

This is the one honest limit on deleting your details: we can remove you from everything except the record of a sale, and that record has to survive until the seven years are up.

Where it is held, and how

OK Technologies, in Israel, is responsible for it. One person reads the orders. There is no team it circulates inside and nobody outside it to hand it to. Access is limited to that person, and the accounts holding it use two-factor sign-in.

If a security breach ever exposes your details, we will tell you and the Privacy Protection Authority, as the data security regulations require.

If you are in the EU or the UK

Offering to ship to you is what brings the GDPR - and the UK GDPR - into play, and we would rather write that down than argue about it later. When you order from there, we act as the controller of the details you give us.

• Why we are allowed to hold it. Your name, address, phone and email are held to perform the contract you asked for: to make, send and support the device. There is no other purpose and no profiling. The session recording is the one thing held on a different basis - your consent - which is why it is asked for separately and can be withdrawn without affecting anything else.
• Where it goes. To Israel, because that is where we are. The European Commission has decided that Israel provides an adequate level of protection for personal data, so the transfer needs no separate safeguard from you.
• What you can ask for. Access, correction, erasure, restriction, objection, and a copy of your details in a portable form. The list under your rights is how we handle all of them, and it does not matter which law you are relying on.
• Who you complain to. Your own supervisory authority - your national data protection authority in the EU, or the Information Commissioner's Office in the UK - as well as the Israeli Privacy Protection Authority. Write to us first if you can bear it; it is faster.

We hold no special-category data, run no automated decision-making, and have no establishment in the EU or the UK.

Your rights over your details

What the law gives you Under the Protection of Privacy Law, 5741-1981 - as amended by Amendment 13, in force since August 2025 - you may see the information a business holds about you, and you may require it to be corrected or deleted if it is wrong, incomplete, out of date, or was obtained in breach of the law.

In practice, you can ask us to:

• Show you everything we hold about you. We reply with the actual records, not a summary.
• Correct anything wrong in it.
• Delete it - everything except an order record still inside the seven-year bookkeeping period, which we must keep.
• Stop using it for anything you did not ask for.

Write to support@blink-buddy.com or call +972 54-215-3777. We answer within 30 days and we do not ask why - and we answer the same way whether you are relying on Israeli law, the GDPR, the UK GDPR or nothing at all. If you are unhappy with the answer, you can complain to your own data protection authority, or to the Israeli Privacy Protection Authority (הרשות להגנת הפרטיות) at the Ministry of Justice.

Marketing

There is no mailing list. We have nothing to send you and no box on the checkout asking to. If that ever changes it will be a box you have to tick yourself, unticked when the page loads, with an unsubscribe link in every message - which is what section 30א of the Communications Law requires, and the fine for getting it wrong is up to ₪1,000 per message.

Email about an order you actually placed - a confirmation, a dispatch notice, a date that moved - is not marketing and will keep arriving.

Cookies and analytics

What the shop remembers, and where

Your cart, your delivery details and your order are kept in your own browser's local storage, on your own machine, not in a cookie and not on a server we control. We cannot read it. An unfinished checkout is discarded after a fortnight, and clearing your site data removes all of it at once.

The typefaces are served from this site itself rather than from a font service, so loading a page tells no third party that you visited. There is no advertising, no embedded video and no social button anywhere on the site.

Counting visits

We count visits with a service that sets no cookie and stores no identifier of any kind - not for us and not for itself. It cannot tell one visitor from another, cannot tell whether you have been here before, and cannot follow you to any other site. It reports totals only: how many people arrived, which pages they opened, and roughly which country they came from.

Because there is nothing in it that could single you out, it runs for everybody and there is nothing to agree to. We would rather ask you about the thing below, which is real, than about this, which is not.

Watching how the site is used, only if you agree

To find the parts of the site that do not work, we would like to record how pages are used - where you scroll, what you click, and where you give up. That recording is made by Microsoft Clarity, and Microsoft holds it. They keep it for about a month and then it goes.

Anything you type is hidden from the recording, and so are the three places where the site prints your details back to you: the delivery address and the billing address on the payment page, and the summary on the confirmation page. What is recorded is a moving picture of the page, not of you: no name, no address, no email, no card, and no link between a session and an order.

Saying no

None of that recording is necessary for this site to work, so it does not run until you agree. A banner asks on your first visit. Until you answer, it does not run; if you decline, it never does, and the site behaves identically.

Your answer is remembered so you are not asked again, and Cookie settings at the foot of any page changes it whenever you like. Declining costs you nothing and hides nothing from you.

One thing we would rather say plainly than bury: if you agree and later change your mind, the recording stops, but sessions already recorded are already with Microsoft and we cannot reach in and remove them. That is why we ask before rather than after.